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Five stars! We are new homeowners and had a plumbing issue. We contacted Service Pros and what we thought was a simple fix was actually a much more severe plumbing problem. We had roots growing into our pipes. Luckily Service Pros was able to identify where the issue was coming from, they sent out a couple of their plumbers to do the extensive work, and fixed the issue.
We had a great experience with the staff - Samantha, Dave, Tony, Travis, and Bob (owner) were all very professional, courteous, and empathetic. We appreciate the honesty and integrity of Service Pros and their staff. They stand behind their work. We would absolutely use Service Pros again if future work is needed.
Bob, one of the owner’s, came into my business to purchase a product. We began speaking and right away you can tell he is an honest, straight forward and very respectful person…that is when I started asking questions about heating and plumbing issues my mother was having! Within an hour of just meeting he had called his office, helped setup a consultation and had someone at her home inspecting the problem. (This is a problem that another company had been “waiting” on a part for almost 2 or 3 weeks). The next morning we got a phone call back, the price was more than fair and by early afternoon there was a technician installing a new (very complex) water heater. To say he went above and beyond would not be doing it justice. An overall positive experience all away around and my mother mentioned how nice, friendly and punctual the service technician(s) have been. We will be using them for all of our personal and business related issues and highly recommend them to anyone. Thank you Service Pros!
Dean, the General Manager, at Service Pros came to my rescue after another well-know valley AC company gave me false information about what my AC unit needed to start working and then tried to sell me a brand new unit for a horrendous price.
Service Pros is a small company with integrity.
Dean came right out to my house and assured me that I did not need a new unit and explained how everything worked.
I was impressed by his professionalism and will call him first next time for any AC or plumbing issues.
Jay Johnson with FX4 Arby's Restaurants in Arizona
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